CD

Short for compact disc. A piece of plastic, mostly round, with the recordable side silver (although there are different shapes, sizess and colours), used for storing data. CD's hold from 600 to 700 MB of data, which equals about 70 or 80 minutes of music.

* Customer: "I'll have you know, I've never even seen a computer before yesterday."

Great. Great start to a call. He wanted to install the Internet connection software we have, so I had him insert the CD. "It ain't workin'!" was all I heard for about two minutes of trying the drive and checking to see if it was really there.

* Tech Support: "Sir, could you eject your CD for a moment? We need to check if it's scratched."
* Customer: "Ok."
* Tech Support: "Look on the bottom of the CD, and see if there are any scratches on it."
* Customer: "On the bottom? Shouldn't we check the top?"
* Tech Support: "Is the shiny side of the CD on the top?"
* Customer: "Of course."
* Tech Support: "Ok, could you flip it over so the shiny side is down and then insert it into the drive?"
* Customer: "Won't it scratch if I put it in like that?"
* Tech Support: "No, it won't scratch."
* Customer: "Well, ok...."

He inserted the CD in the drive correctly, and then his computer froze.

* Customer: "My computer froze! I told you it would scratch the CD!"
* Tech Support: "I'm sure that's not the problem--"
* Customer: "I can't believe you scratched the CD."
* Tech Support: "Ok, sir, could you hold down 'ctrl' and 'alt', and then-- (clunking sounds) Hello? Hello, sir?"

There was no one on the line for a moment. Then he spoke up again.

* Customer: "I've been holding 'ctrl' and 'alt' for the past two minutes, and nothing is happening at all on my whole damn computer, because you made me scratch the software."

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Mango

Someone of Gypsy or Afro-American origin; see mangal;

"Git lost Mango, before I kick ya' ass"

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Bulgaria

Bulgaria is a country located in Eastern Europe, popular for its strong alcoholic beverages, beautiful women, great food, and, sadly, the mangali and the chalga. But, if you can live with those two, Bulgaria's a nice place to have your vacation.

Come and see for yourself...

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leetspeak

A way of speaking that hackers used to conceal their sites from seach engines. Now, taken over by n00bs.

Hacker: J00 kn0 h0w 1 PwN3d z3m M1cr0$0-ft? H4x0rn @ 1t5 b357.
N00b: OMG OMG I r t3h r0xx0rz! I r s000 l33t!

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marbles

Drugs. To use drugs.

Stay away from that guy... He does marbles.

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say-what

A situation where you can only go "Say WHAT?", nigga style.

Tech Support: "Hi, this is tech support. I was returning your support call."
Customer: "Sorry, we don't sell lobsters to the public."
"Say-WHAT?"

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asser

Somebody who pretends to be cool, but actually is an idiot. Male form of teenybopper. From Bulgarian slang. In Bulgaria, the assers are currently on a gangsta rap wave.

Heah, Bobo's pretending he's a big asser just cuz' he listens to 50 cent and other shit of the sort.

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