Floor Monkey

Anyone who works at the front lines of an organization. At a bank, it would be the tellers. At a service organization it would be those who deal directly with clients or customers. Floor monkeys can of course be well paid if they are, for example, at a large multinational corporation where they make sure computer servers are up and running properly, make sure a company's invoices are paid on time or provide information, reports or expert knowledge to business-to-business clients. Essentially, they are at the bottom of the organizational pyramid and rarely if ever have direct reports.

John and I are both floor monkeys at work. If were weren't there to keep things running management would be screwed. I don't think they even know what we do.

My boss always has his head in the clouds, if it weren't for us floor monkeys this company would grind to a halt and all of the "organizational goals" would be irrelevant