Eskom

Verb: To normalise one's failures so that others accept them without question.

A verbification of the name of the state owned electricity utility company that supplies all of South Africa with electricity but has failed to accommodate for growing infrastructure to the point that daily scheduled outages have been accepted as a normal part of life since January 2008.

Sarah: "You have to wait 3 weeks for a response from them? Why so long?"
Busiswe: "It's not that long. You just need to be patient."
Sarah: "No. That's a long time. Don't let them Eskom their service delivery."