Customer Satisfaction Campaign

Term now used by automakers (Toyota) in an attempt to dress-up what is actually yet another RECALL of their vehicles due to MALFUNCTIONING components caused by SUBPAR manufacturing practices and INEFFECTIVE quality assurance procedures.

Prius owner: "OMG Toyota is awesome; they contacted me to participate in a Customer Satisfaction Campaign. I am so happy to be a Toyota owner! They take such good care of me!"
Ford owner: "You are an idiot."

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