PA Unemployment

The unemployment office in the state of Pennsylvania. The system was much better in the past until a Facebook Update in the summer of 2021 completely overhauled the system.

The customer service system became is now one of the worst in the US. If you contact them for help, they clearly refuse to fix your issue. They log your issue with a ticket number and force you to wait for three weeks due to 70,000 people being ahead of you. And when they contact you, you'll end up missing the call and getting an email instead, forcing you to open a new ticket and wait three more weeks because your issue was not resolved.

If you ever experienced this, just contact a lawyer and sue the crap out of the Commonwealth of PA.

And this is from a Commonwealth of PA employee.

Kyle: Dude, the PA unemployment system now is awful. All they did was set up a ticketing system forcing you to wait weeks for a response to your issue.
Chris: Yeah, I'm still waiting for my ticket to be rung up. It's been a week now.