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artificial complexity

The purposeful complication of a process, policy, or offer in order to substantially reduce clarity, usually in hope that consumers of such will overlook a portion to their detriment.

The lawyers who drafted my latest auto insurance policy found a way to fill it with 127 pages of legalese. This is definitely artificial complexity, as it could've easily been conveyed in 10 pages.

by megaelk December 12, 2023