Bureaucratic Promise

Quoting someone a large time range for something to occur, even though it will probably happen much sooner.

I always have to tell my customers that they'll get an e-mail within 24-48 hours, even though they get it immediately.

Ah, a good ol' bureaucratic promise. You just know that one person didn't get that e-mail within 30 seconds and they were pissed; so now, you have to tell everyone they'll get it within 24-48 hours.