customer journey

You're on a customer journey, when you think you have a life, but you don't

The subject of a customer journey is a victim. The victim feels great or even fantastic, is under the impression to matter and to make sense

"Boy, it's hassle, I'm on all those customer journeys and am way too poor to ever arrive".

"Dude, put your mind to something else, you might collect real experience on the way."

"Don't listen to Paul, you think he's travelled, but he's only been on multiple very expensive customer journeys."