skeet beaver

Any unhelpful customer service representative. Usually found working in banks, post offices, IT departments, or all levels of government service. Often noted for an undeserved sense of superiority, a skeet beaver's main defining feature is a general cluelessness about how to help their customers.

Can be used for any person paradoxically both too smug and too inept to do a decent job.

John: Dude, did you get your refund?

Mark: I was on the phone for an hour with some skeet beaver, finally I just gave up.

John: Yeah, dude, that money is gone.

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