Parkinson’s law

Despite common misconceptions, Parkinson’s law is in fact more akin to Poka Yoke whereby a relentless focus on increasing the efficiency of an organization through any means necessary benefits both employees and shareholders.

When a management consultant applied Parkinson’s law to make my call center more efficient by requiring us to badge in to use the bathroom, I was initially upset because I could no longer take a nap in the stall after lunch, but soon realized I got more done at work at slept better at night. Win win!