Blind transfer

When the person receiving a call transfers the caller to another person without telling the that person anything about the caller or why they are calling. This is usually very frustrating to the caller as they have to introduce themselves and explain why the are calling again.

That company sucks - I had an problem with their product and when I called to get it resolved, I was blind transferred and had to explain the problem all over again.

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PUHA

Pick Up and Haul Ass. Typically used by EMS personnel when a patient needs far more care than can be provided in the field.

This guy appears to have a GI bleed. OK let's PUHA, you can start the IV in route.

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