An individual who looks at Information Technology (IT) from a holistic perspective inclusive of technical complexities, financial and cultural. Actively listening to the stories of those who delivery and consume IT services, talking them through to technical and financial solutions derived from those stories.
Jeff was an amazing IT Bartender with us - bringing out the pains of our IT processes and getting the CFO talking about the over budget spending. We're now all on the same page and know what to do.