Text Support

Conducting computer or tech support via text messaging.

I was able to get the user logged in via text support.

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Verbal Stun Gun

A series of words or phrases which seem to make sense initially, but actually don't. This momentarily stuns the target audience as they try to process the information.

John: I'm goning to get a bunch of Buffalo's starters for my fantasy team this year.

Mike: I dunno... you might not wanna throw your hat in the pie with that.

John: (pauses a minute in confusion from Mike's verbal stun gun) Throw my hat in the pie?! WTF are you talking about?!