a workplace culture in which once a mistake is made that affects a customer, subsequent mistakes will have to be fixed immediately with top priority by management, causing employees to have to drop their current tasks with the intention of pleasing the affected customer excessively
Person #1: "Ugh, my boss is making me work overtime to fix these unimportant things just to keep the customer happy"
Person #2: "Dang, this place has such a blowjob culture!"