Duty Manager

A Duty Manager manages a group of employees who are individually responsible for several different tasks and are occasionally unable to figure out what to do next and/or even know what needs to be done next. Often a Duty Manger will perform these tasks if it would otherwise be more onerous to find somebody else to do it, especially in a case of a waiting customer.

Customer: "Excuse me, I'd like to sign up for a membership".
Duty Manager: "Excellent!, If you can just have a seat over there, and help yourself to some refreshments. We will be with you in a couple minutes".
Customer: "Decent".

Duty Manager goes to find a Sales Rep, but they are all out to lunch.

Duty Manager to Customer: "OK, so I can get this processed for you no problem. It should only take a few minutes".
Customer: "Decent".

Duty Manager carries out membership account creation like a Boss.

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Nifty mittens

If you’re really good at handling the puck while playing hockey, it could have been at some point said that you have nifty mittens.

Henrik passes the puck up through the neutral zone to Pavel, Pavel corals the feed from Henrik and proceeds to enter the zone while displaying to all who are watching the nifty mittens he possesses as he dekes with the puck past two defenders at the same time and shoots the puck into the net for a goal.

Several people in the crowd say to their pals: “Did you see Pavel’s nifty mittens on that play?”.