Additional charges or compensation taken by a supplier from a awkward or annoying customer.
Customer: My computer doesn't work and I need it working for tomorrow morning.
Supplier: But it's 6pm so I will have to work through the night to get it working.
Customer: Thanks for getting that working but I don't need it because I went and bought myself a new one last night.
Supplier: Not a problem I will send the bill over.
Bill = £200 to fix computer £100 = Agro Tax Total = £300