Mainly a crap phone call center job for the Pennsylvania state government, particularly the unemployment wing. What their workers do was fill out tickets for unemployment claimants and not help them in any way. Logging their problem is essentially taking notes and putting them in their tickets before the whole system got thrown out because of backlash. They were also known for giving their employees hoarse voices.
InspiriTec sucks. I'd rather drink salt water than work for them. I left InspiriTec after the ticket system was thrown out. Never work for any company that provides terrible customer support.