troubleshouting

Troubleshooting while shouting.

1. A technical support agent may apologize to his co-workers for troubleshouting so loudly after a call with a customer that is hard of hearing.

2. "That last customer was a douchebag. He wouldn't listen to what I was telling him, so the call went from troubleshooting to troubleshouting."

3. "I called tech support but the guy must have been in techsupportistan because we couldn't understand each other. We spent 45 minutes troubleshouting and nothing got resolved."

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troubleshout

(v) the act of yelling because something isn't working right, esp. techology

(n) the sound one makes when troubleshoutting

person A: Why doesn't dale call the manufacturer to troubleshoot the problem?

person B: He has to work through his frustration first. He troubleshouts before he troubleshoots.